our process

There is a lot that goes into the design process, but we strive to make it a fun and enjoyable collaboration with our clients. We are fortunate to get to play occasionally with coloured markers, scissors and glue. We've also been known to have paper airplane challenges at the studio (for client research of course). Not everyone gets to explore creativity in their job and that's why we want you to be a part of this process as a team.  Although, not every stage of design is using craft supplies we have outlined our process below to help you understand what we do and exactly how we work together. 


We want to get to know you, your business and its vision. You will be asked to answer a simple questionnaire that will allow us to determine your exact needs. After we meet we develop and send you a creative brief to ensure we are on the right track along with a detailed estimate. Once we receive your "let's get started" email/phone call a timeline and contract that coincides with your deadline is produced. Upon your approval we are ready to roll!

design process


Flag5 Task: Start researching, brainstorming and investigate multiple concept directions. Prepare an initial visual direction to present to you.

Team Task: Meet as a team to review visual direction and receive approval to move forward.


Flag5 Task: Ideation, sketch concepts, problem solve and narrow down concepts to ensure every element is purposeful.

Client Task: Sit back/relax-we'll be in touch soon!


Flag5 Task: Take the strongest concepts and make them digital, adjust graphics/images and select appropriate typography. Test prototypes.

Team Task: Concept presentation, discuss, receive feedback, narrow down to one concept.


Team Task: We work closely together to fine-tune the approved direction. You receive proofs online or we meet in person (that is your choice) to finalized the artwork. Then you give your final approval with a digital "good to go".


Flag5 Task: Prepare the final files for use and send artwork to print (if applicable).

Client Task: Receive files/print materials and launch your product to the world!!!  

Ongoing support

Upon completing your project we are always there for you if you need!  We are available to answer any questions, give you brand or technical support, files are always kept on hand and overall we just love hearing how your business is doing!  So stay in touch and we hope to be able to work with you again!